Frequently Asked Questions
Our bed bases are designed for exceptional strength and durability. Each frame or divan base is built to support significant weight, providing you with peace of mind that your investment will last for years to come. For maximum longevity, please adhere to the recommended weight limits specified for each model.
Our mattresses are handcrafted using premium, high-density materials for superior support. They feature heavy gauge spring systems, reinforced side stitching, and durable rod edging, providing excellent support for all body types. Additional features like side vents and sturdy handles enhance breathability and ease of handling, ensuring long-lasting comfort.
We are primarily an online retailer, but we understand that some customers prefer to see products in person. If you’d like to view a bed, please contact us to arrange a private appointment.
Our beds and mattresses are designed for all body types and do not carry any external branding. They are built for durability, style, and comfort, making them a perfect choice for anyone seeking a long-lasting sleep solution.
We use only the highest quality powder-coated paints, providing a smooth, durable finish that resists chipping and scratching, ensuring your bed looks great for years to come.
We accept all major credit and debit cards through our secure online checkout. We also offer flexible financing options (subject to approval) and can accept payments via bank transfer. For full details, please visit our Payment Methods page.
Yes, we offer custom height adjustments for our wrought iron and brass or nickel bedsteads, as well as our divan bases. There is a one-time bespoke charge for this service. Contact us for more details.
Most of our bed frames are supplied flat-packed for easy assembly, complete with clear instructions. Divan bases typically come in sections for easier transportation, with larger sizes split into two or four sections. If you have a restricted access space, please let us know when placing your order.
Delivery times vary depending on the product. Estimated delivery windows and options are listed on each product page. For more details, please see our Delivery Information page.
Yes, we offer an assembly service for most of our beds. Please check the delivery options on the product page or contact us for more details.
We deliver to most locations within the UK. For international delivery options, please reach out to us for a customized quote.